Frequently Asked Questions
Everything you need to know about your Pretty Lavish experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express options are available for next-day delivery if ordered before 2 PM GMT.
What is your return policy for online purchases?
We offer a 28-day return window from the date of delivery. Items must be unworn, with all original tags attached and in their original packaging.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fabric elasticity mentioned in the description.
Can I make changes to my order after it has been placed?
Once an order is placed, it is immediately sent to our warehouse for processing. Therefore, we are unable to make changes or cancellations, but you can return the items once received.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options including Klarna and Clearpay.